Police staff departments

The Communications team are responsible for both internal and external corporate communications and are based both from our Headquarters in Bridgend and in Press Offices across the force area. The Communications department also includes our Media team who develop and produce films, designs, animations and take photographs. The communications and media team are divided into the following teams:

• Digital and Content
• Heritage and Change
• Internal Communications
• Marketing and Campaigns
• News 
• Police and Crime Commissioner - Communications and Public Engagement

Roles within our communications and media team include:

• Digital and Content Mangers
• Digital and Content Officers
• Senior Communications Officers
• Senior Media and Content Officers
• Communications Officers Heritage Officers

Sitting within the portfolio of the Deputy Chief Constable, the Corporate Services Department provides a professional, proactive and dynamic advisory and support service to the organisation across a wide range of business areas, such as:

• Business Planning
• Policy Analysis
• Project Management
• Audit and Inspection
• Internal Engagement
• Chief Officer (Executive) Support
• Continuous Improvement and Demand
• Performance Analysis and Business Intelligence

Roles within Corporate Services include:

• Management, Officer, Project Support and Administration roles within; Assurance and Inspection, Business Intelligence, Business Planning and improvement
• Performance Analyst

Our Corporate Finance department are responsible for managing the organisation’s finances, including producing the annual revenue budget and capital programme budget.

Roles within Corporate finance include:

• Principal financial Accountant
• Principal management accountant
• Exchequer services
• Accountants
• Team Administrator

Learn more here

The Joint Digital Services Division delivers a joint digital strategy across Gwent Police and South Wales Police. It enables both forces to develop and implement new ways of working and delivering policing to our communities.

The primary focus of Digital Services is to ensure we provide an effective digital policing service for around 9,000 officers, staff, volunteers and partners and around 2 million members of the public across both Gwent and South Wales Police.

Roles within our Digital Services Division include:

• Management, Officer, Project Support and Administration roles within; Transformation, Business systems, Operational systems, Systems development

The Executive Support team are a vital aide to the Chief Officer Group.

Made up of Officers and Staff, the team carry out essential functions so that Chief Officers can manage core business for the force in an organised and efficient way.

There is a Staff Officer / Executive Officer and an Executive Assistant assigned to each Chief Officer to support them with administration duties and task requirements.

Roles within our Executive Support Team include:

• Executive Assistant
• Executive Officer
• Team Administrator

The Fleet management team offices and workshop are based at Ty Richard Thomas, Bridgend.

The team aims to deliver an excellent service, providing policy advice, guidance and operational support at all times. They oversee the administrative function of all aspects of the force vehicles; including purchase, lease, hire contract, sponsorship, loan and any other form of vehicle acquisition, including assessing suitability for purpose and coordinating force vehicle insurance policy.

Roles within our Fleet team include:

• Mechanic
• Apprentice Mechanic
• Mobile Technician
• Team Administrator

The Human Resources (HR) team oversees all activities relating to our people and bringing new people on board.

Areas our HR team cover include:

• Benefit and Reward
• Talent Management
• Health and Safety
• HR Operational Processes
• HR Recruitment
• Positive Action
• Wellbeing

Roles within our HR team include:

• Administration Assistant
• HR Advisor
• HR Business Partner
• HR Operations
• HR Service Desk

ICT performs a number of functions that underpin core business across South Wales Police. ICT has responsibility for the organisation’s information, processing, storing and delivering it to front line staff when and where it is required.

The department underpins operational policing by providing a range of technical platforms.

Roles within our ICT team include:

• Application and Systems Engineers
• Database Engineers
• Developers
• Network Support Engineers
• ICT Service Desk
• Project Managers

Our Joint Legal services is a collaborative department working alongside colleagues in Gwent Police. The team provides comprehensive legal advice to the Chief Constable, providing as necessary, representation at Court for disciplinary hearings, employment tribunals, major enquiries, inquests and other hearings.

Roles within our Joint Legal Service include:

• Legal Secretary
• Force Lawyer
• Junior Lawyer
• Litigation Assistant
• Litigation Solicitor

The JSIU is a collaborative department working alongside colleagues in Gwent and Dyfed-Powys. The JSIU is made up of several specialist departments such as Crime Scene Identification, Fingerprint Identification, Footwear, Drugs and Specialist Forensic Imaging.

Roles within our Joint Scientific Investigation Unit include:

• Volume Crime Investigator
• Crime Scene Investigator
• Fingerprints officer
• Forensics Photographer

The Justice Services team work at various locations around the force supporting frontline Officers, staff and partners within the Criminal Justice System.

The team is responsible for a wide variety of strategy/policy work and delivers functional support for South Wales Police through; evidence management, witness care, identification, interview transcription and supporting in the delivery of Integrated Offender Management.

Roles within our Justice Services team include:

• Witness Care Officer
• Project Support Officer
• Interview Transcriber

Learning and development is core function of human resource management. The main function of the team is to develop the skills and knowledge of employees within the organisation, resulting in improved performance.

Roles within our Learning and development team include:

• Leadership and Talent manager
• Head of learning performance
• LDS HELPDESK
• Team Administrator
• Design and Development

The Professional Standards Department aims to reduce allegations of misconduct and complaints from the public by improving the performance of staff and raising standards of behaviour.

The department oversees the management of public complaints, internal conduct and disciplinary proceedings. They also embed learning and improvement which has been identified within its cases.

Roles within our Professional Standards Department include:

• Investigators
• Case Workers
• Complaints Service Advisors
• Team Administrator
• Vetting Researchers

Operational Support Services arena support Specialist Operations, Force Planning, Custody Services and the Public Service Centre.

Roles within our Operational Support Services team include:

• Operational Business Support Manager
• Roads Policing Officer
• Central Ticket Office Manager
• Operational Business Support Team Leader
• Dedicated Decision maker

Cautions and Convictions

You may still be eligible to join the police service if you have minor convictions/cautions, but there are certain offences and conditions that will make you ineligible. This includes anyone who has received a formal caution in the last five years, committed a violent crime or public order offence. 

Citizenship/Residency

You must be a British Citizen, citizen from the European Economic Area (EEA), Commonwealth citizen or foreign national with no restrictions on your stay in the United Kingdom. 

There are also residency requirements depending on the vetting level associated with the role you have applied for. For ‘RV’ level roles you must have been continually resident in the UK for the three year period immediately before an application is made. For ‘MV’ level roles you must have been continually resident in the UK for the five year period immediately before an application is made.

This is to satisfy the requirement to vet all applicants in an equitable manner and the UK Police service does not currently have any means of facilitating vetting checks overseas, to the extent required of those who have been resident in the UK. Applicants who cannot be vetted, cannot be appointed.

Financial Status

All applicants will have their financial status checked. These checks are carried out because Police Staff have access to privileged information, which may make them vulnerable to corruption. Any applicants with outstanding County Court judgements, who have been registered bankrupt with outstanding debts, will be rejected. If you have discharged bankruptcy debts then you will need to provide a Certificate of Satisfaction with your application. Applicants who are the subject of a current Individual Voluntary Arrangement (IVA) will not be considered.

Political Affiliation

South Wales Police has a policy of prohibiting any of our officers or staff from being members of the BNP, or a similar organisation whose aims, objectives or pronouncements may contradict the duty to promote race equality. If you are, or have previously been a member of the BNP or a similar organisation, your application will be rejected.

Tattoos

Candidates with visible tattoos may be eligible for appointment. Each case will be considered on its own merits, taking into account the number, nature, size, prominence, appearance and location of the tattoos. Tattoos must not be offensive to colleagues or members of the public or undermine the dignity of your role within the Force. Tattoos on the neck, face or hands are still deemed to be unacceptable but consideration may be given in some circumstances considering the size, nature and prominence of the tattoo. If candidates choose to have any additional tattoos during the recruitment process, after passing eligibility checks, the onus is on them to advise HR and provide appropriate photographs which will need to be checked.

Eligibility disclaimer

Honesty is always the best policy in all aspects of our recruitment process. It is essential that you declare all relevant information to us during both the application and vetting stages of the process. We will ask you questions but you should also tell us anything else that you think may impact on your suitability to do the role. You must also inform the recruitment team overseeing your role of any change in circumstance during your application process. Click here for their contact information.

It is important to know that many personal circumstances do not necessarily stop you from being eligible to join. However, if you don’t disclose relevant information, we have to consider this as a deliberate omission and attempt to hide that information from us. If you do this it will be treated as a lack of honesty and integrity which will affect you going forward in future applications. If you would like to discuss your circumstances prior to application please email [email protected]