Neighbourhood Policing
Neighbourhood policing is at the heart of our approach to keeping South Wales safe. Our PCSOs and officers are proud to be integral parts of the communities they serve.
We want to ensure our neighbourhood policing is as efficient and effective as it can be, and our aim is to be the best in the country at understanding and responding to the needs and priorities of each individual community. Your local neighbourhood policing team is made up of officers and PCSOs based in your area who are both visible and accessible.
Our model of neighbourhood policing
Fundamental to our model of neighbourhood policing is engaging with our communities: connecting with individuals, organisations, businesses, schools, workplaces and others; working to understand, respond to, and tackle your concerns and priorities; and putting measures in place to prevent issues from escalating – or from occurring in the first place.
By working together and focusing on early intervention, prevention and problem solving, we can find long-term solutions to local problems.
Our PCSOs
Central to neighbourhood policing are PCSOs, whose role is about communicating – listening to the community, providing information to the community, engaging with people, getting people together to solve local problems. It is also about enabling and empowering people in the local community to work together to tackle local issues.
Because of the trust between a community and its PCSOs, neighbourhood policing also plays a vital role in the gathering and development of community intelligence. This can include anything right up to information about serious organised crime, and the violence and exploitation which comes with it.
The Police and Crime Plan
Neighbourhood policing has been at the heart of the Police and Crime Commissioner's Police and Crime Plan.
The plan states: "We will reduce and prevent crime and anti-social behaviour to keep people safe and confident in their homes and communities.
"We will be tough on crime and the causes of crime, tackling root causes through early intervention and prompt, positive action, partnership and evaluation of 'what works'."
South Wales ListensAs we continue to enhance our service to you, we have introduced South Wales Listens – a free messaging service from South Wales Police, which allows you to tell the local team what is worrying you, what you want to see change, and to suggest ways we can work with you to make your community better. It will also enable you to ask for information, whether that be getting crime prevention advice, the latest information about ongoing incidents, or learning more about what your local police team is doing - the choice is yours. Through South Wales Listens, you're invited to sign up and tell us what concerns you in your local community. We will also let you know about local engagement events, share crime prevention advice, and provide occasional updates about significant policing activity in your area. South Wales Listens enables you to send messages directly to your local PCSOs and the neighbourhood policing team. We will listen to what you have to say and then we will share with you the actions we have taken to address your concerns. We look forward to hearing from you.
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