Support organisations
If you’re experiencing domestic abuse, we can put you in touch with other support organisations that understand your specific needs. Below you’ll find a list of organisations who can assist you.
The police
Call the UK police non-emergency number, 101, if you need support or advice from the police and it's not an emergency. If you have a hearing or speech impairment, use our textphone service on 18001 101.
Local support
Cardiff Women's Aid
Helping women in the capital who are victim of abuse.
Safer Merthyr
Includes help for domestic abuse victims.
Pontypridd Safety Unit
Includes The Freedom Project, which helps women gain freedom from control and abuse.
Atal Y Fro
Help for victims in the Vale of Glamorgan.
Live Fear-Free
Helpline for sexual violence and domestic abuse victims in Wales.
Safer Wales
Independent charity whose mission is to support, protect and empower groups of people who are often invisible in society.
Welsh Women's Aid
Helping female victims of all forms of abuse and exploitation.
BAWSO
Help for black and minority ethnic people in Wales. Get advice on domestic abuse, forced marriage, female genital mutilation, honour-based violence, human trafficking and modern slavery.
Dyn Safer Wales
Working across Wales to support men who experience domestic abuse.
Llamau
Help for homeless women and young people fleeing violent lives.
Other support organisations
Specialist support for women
Refuge and National Domestic Abuse Helpline
Refuge is a large domestic abuse organisation for women and children, which runs a 24-hour national helpline.
Women’s Aid Domestic Violence Helpline
A national charity working to end domestic abuse against women and children.
FLOWS (Finding Legal Options for Women Survivors)
Legal support service to help protect women against domestic abuse.
Sharan Project
Provides support to vulnerable women, particularly of South Asian origin, who have been disowned.
Sistah Space
Provides support to women and girls, particularly of African and Caribbean origin, who are affected by domestic abuse.
Specialist support for men
Men’s Advice Line
Confidential helpline for male victims of domestic abuse.
ManKind Initiative
Confidential helpline for male victims of domestic abuse and domestic violence.
Specialist support for elderly
Hourglass
The Hourglass confidential helpline provides information and support to anyone concerned about harm, abuse or exploitation of an older person.
Additional organisations
SafeLives.org.uk
A UK-wide charity that provides domestic abuse support and guidance for victims, as well as friends and families.
Victim Support
Free and confidential help to victims of crime, witnesses, their family and friends, with 24-hour live chat and helpline available.
Unwanted Prisoner Contact Service Helpline: 0300 060 6699
Offers advice to anyone receiving unwanted contact from an offender who is in prison. The helpline is available from Monday to Friday, 9am to 4pm. Email [email protected] or make a 'non-contact' request on the gov.uk website.
Advice for perpetrators
Respect.uk
Respect gives advice to those who are finding it difficult to manage their behaviour and need help to change their ways. It includes help for young people using violence and abuse in close relationships and also helps male victims of domestic abuse.
Housing support
Shelter Emergency Helpline
This charity gives advice for those struggling with bad housing or homelessness, including domestic abuse victims who have been forced from their homes.
Galop
Emotional and practical support for LGBT+ people.
Sign Health
Support and advice for victims of domestic abuse who are deaf or hard of hearing.
The following groups and organisations can provide support and guidance for victims of 'child and adolescent to parent violence and abuse' (CAPVA).
Parental Education Growth Support (PEGS)
A social enterprise that supports any parent, carer or guardian experiencing child to parent abuse, regardless of the age of the child, even if they are of adult age.
Capa First Response
Capa (Child or Adolescent to Parent Abuse) supports families and professionals troubled by a child using aggressive or harmful behaviour in the home. It helps those who care for either a child under the age of 18 or a young person up to the age of 25 with a neurodiverse diagnosis such as ASD or ADHD.
Family Lives
A confidential and free helpline service that offers emotional support, information, advice and guidance on any aspect of parenting and family life.
FamilyLine
A charity that supports family members over the age of 18. It provides emotional, practical and financial support, as well as guidance on family issues.
Karma Nirvana
Confidential helpline providing emotional and practical support and advice for victims and survivors of forced marriage and honour-based violence.
Forced Marriage Unit
Contact the Forced Marriage Unit (FMU) if you’re trying to stop a forced marriage or you need help leaving a marriage you’ve been forced into.