FOI 686/26
Request
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1. Current NDORS provider(s) |
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a) Name of current provider(s) |
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b) Length of current contract |
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c) Contract start and expiry dates |
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d) Extension options |
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2. Delivery Model |
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a) Fully outsourced / hybrid / in-house |
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b) Online versus classroom split |
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c) Which NDORS courses are delivered |
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3. Volumes |
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a) Annual attendee volumes by course type |
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b) Historic volumes for previous 3 years if available |
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4. Commercial Structure |
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a) Contract value |
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b) Revenue share arrangements |
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c) Payment mechanism |
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d) Force retained revenue arrangements if applicable |
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5. Operational Requirements |
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a) Minimum trainer requirements |
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b) Venue expectations |
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c) Technical platform requirements |
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d) Accessibility requirements |
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6. Performance Management |
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a) KPIs used |
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b) Reporting requirements |
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c) Customer satisfaction measures |
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d) Audit arrangements |
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7. Mobilisation and Transition |
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a) Expected mobilisation period |
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b) Transition requirements |
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8. Procurement |
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a) Expected timing of future procurement activity |
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b) Intended procurement route |
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c) Whether market engagement activity is planned |
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9. Governance |
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a) Internal governance structure for NDORS oversight |
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b) Senior Responsible Officer role/title |
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c) PCC involvement if applicable |
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10. Innovation / Future Direction |
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a) Any planned changes to delivery model |
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b) Any future digital or hybrid delivery ambitions |
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c) Any anticipated changes arising from UKROEd guidance |
Response
South Wales Police (SWP) do hold some information in relation to your request.
We have consulted with our Motoring Unit and South Wales and Gwent Joint Commercial and Procurement Services who have provided the following information in relation to your request.
Question 1
- a) TTC
- b) 17 Months
- c) 1st April 2026 – 31st August 2027
- d) None
Question 2
- Fully Outsourced
- b) Online versus classroom split:
- Safe and considerate driving course – Classroom and practical
- National Rider Risk Awareness Course – Online
- What’s Driving Us Course – Online
- National Speed Awareness Course – Online classroom or physical classroom
- Your Belt Your Life – Online or via physical workbook
- c)
- Safe & Considerate Driving Course
- National Rider Risk Awareness Course
- What’s Driving Us Course
- National Speed Awareness Course
- Your Belt Your Life
-
Question 3
- Annual attendee volumes by course type
- Safe & Considerate Driving Course - Approx 410 (110 – Jan-May ’26)
- National Rider Risk Awareness Course - Approx 8 -10 a year but can vary
- What’s Driving Us Course, National Speed Awareness Course and Your Belt Your Life 2026 – 48 retraining courses attended and completed.
- Historic volumes for previous 3 years if available
- Safe & Considerate Driving Course - Approx. 858
- National Rider Risk Awareness Course - Approx. 22
- What’s Driving Us Course, National Speed Awareness Course and Your Belt Your Life:
2023 – 166 retraining courses attended and completed
2024 – 214 retraining courses attended and completed
2025 – 196 retraining courses attended and completed
Question 4a
Annual Value is approximately £3,960,000 for SWP and Gwent Police. This is the total value of the contract paid by course attendees.
Question 4b-d
Your request for this information has been considered, and we are not obliged to supply this. The following exemption applies:
Section 43(2) – Commercial Interest
Section 43 is a qualified class-based exemption which requires the authority to consider the public interest in disclosure.
Public Interest Test
Factors Favouring Disclosure
Disclosing the requested information would promote openness and transparency in relation to commercial duties and may contribute to public debate.
Factors Favouring Non-Disclosure
The police service has a moral duty to protect the sensitive commercial information it holds about any private company it has dealings with. Disclosure would be likely to prejudice the commercial interest of the company involved and affect future procurement for the Force as the information has been provided to us in confidence and is of a commercially sensitive nature. Disclosure is also likely to damage the relationship between South Wales Police and the supplier involved. This may in the future reduce the number of companies tendering therefore reducing the opportunities for South Wales Police to secure the best value.
Balancing Test
Before deciding which of these arguments is most compelling, a balancing test needs to be completed. In this case, the key factor favouring non-disclosure is the interest of third parties and this needs to be weighed against the key factor favouring disclosure which concerns transparency.
While is it accepted that accountability and demonstrating transparency in the use of public funds is a strong factor favouring disclosure, in this case the requested information concerns the potential disclosure of information which would be detrimental to a supplier’s ability to compete fairly when bidding for future tender opportunities.
I have therefore determined that greater weight must be given to protecting the commercial interests of the third party and South Wales Police in this instance. On balance currently the public interest test does not favour disclosure.
In accordance with the Freedom of Information Act 2000, this letter acts as a refusal notice for this part of your request.
Question 5a-d
The specification was originally published in the Invitation to Tender (ITT). Under section 16 of the Freedom of Information Act please see the below link:
The Provision of National Driver Offender Re-training scheme Courses - Contracts Finder
Please also see attached document, ‘File 583 - National Driver Offender Re-training scheme ITT - Updated Central Fee’.
Question 6
No information held – None in original contract.
Question 7
Not applicable as contract is running.