Contact us

Call 999 if:

• a serious offence is in progress or has just been committed
• someone is in immediate danger or harm
• property is in danger of being damaged
• a serious disruption to the public is likely

If you have a hearing or speech impairment, use our textphone service  18000.

Or text us on 999 if you’ve pre-registered with the emergencySMS service.

You can also follow the advice in our British Sign Language video (transcript).

British Sign Language (BSL) users please use our video relay service where an interpreter will help you report the crime to us.

Silent 999 calls

If you're in danger but you can't talk on the phone, you should still call 999, then follow these instructions depending on whether you're calling from a mobile or a landline.

Call 101 for non-emergency enquiries.

If you have a hearing or speech impairment, use our textphone service on 18001 101.

You can also follow the advice in our British Sign Language video (transcript).

We welcome calls in English and Welsh.

Live Chat

Live Chat is available 24/7 for non-emergency contact. When you contact us via the ‘chat’ icon which can be found on the bottom right of your screen, you’ll be dealing with specialist operators in our control room. Your report will be dealt with in the same way as 101 calls, but can be faster and more convenient.

To start a Live Chat, you will need to provide a name, email address and contact number. Providing an email address enables us to send you a copy of your conversation with us, should you request it.

Call the UK Anti-Terrorism Hotline on 0800 789 321 if you've seen or heard something that you think could suggest terrorist activity.

Please use this number if you're contacting us from outside of the UK.

Contact Crimestoppers to anonymously report a crime or suspicious behaviour.