South Wales Police Crest

South Wales Police

Requesting Road Traffic Collision (RTC) Information for Insurance and Civil Proceedings

South Wales Police keeps a record of reported road traffic collisions that have occurred in the force area.

South Wales Police covers the following local authority areas:

  • Merthyr
  • Rhondda Cynon Taff
  • Cardiff
  • Vale of Glamorgan
  • Bridgend
  • Neath/Port Talbot
  • Swansea

Requests must be made using the South Wales Police request form:

Request for South Wales Police RTC Information

Please send your requests to:

South Wales Police Motoring Unit
Cardiff Bay Police Station
James Street
Cardiff Bay
CF10 5EW

Telephone: 029 2052 7329

All cheques should be made payable to the Police & Crime Commissioner for South Wales.

Frequently Asked Questions (FAQs)

Who will we give information to?

We will only disclose information to the following parties:

  • Involved parties or their accredited representative bona fide engaged in or contemplating civil proceedings
  • Insurance companies, trade unions or friendly societies acting on behalf of an involved party.

How do I request information?

Requests for information relating to road traffic collisions must be made using the South Wales Police request form available via www.south-wales.police.uk

For a non-refundable fee of £39.72 a search of the South Wales Police Record Management System will be made to establish if there is any information available that can be released.

You will be provided with third party details (if available), and notified of any additional information that can be released and the respective fee.

Please send the completed request form to:

South Wales Police Motoring Unit

Cardiff Bay Police Station

James Street

Cardiff

CF10 5EW

 

Telephone: 029 2052 7329

All cheques must be made payable to the P&CC for South Wales

COMING SOON– ONLINE PAYMENTS

What information can be released?

Third party details (as required under Section 170 of the Road Traffic Act 1988)

  • Date and location of the collision,
  • Names and addresses of the drivers and owners,
  • Vehicle make, model and registration
  • Details of pending court proceedings

Data Protection Act 1998

South Wales Police has a duty under the DPA 1998 to protect personal information. We must be satisfied that you have a legitimate interest in obtaining the requested information and that disclosure is necessary for that purpose.

Additional information can include the following:

  • Names and addresses of persons involved
  • Injured persons details (if applicable)
  • List of witnesses (if available and consent has been given to release)
  • Witness Statements (if available and consent has been given to release)
  • Photographs (if available)

COLLISION REPORTS ARE NO LONGER COMPLETED FOR DAMAGE ONLY/MINOR INJURY COLLISIONS

Fatal and Serious road traffic collisions will be referred to the Serious Collision Investigation Unit.

Road traffic collisions relating to a crime, may be referred to the Data Protection and Data Management Unit.

Damage only Road Traffic Collisions

For ‘Damage only’ road traffic collisions where Section 170 of the Road Traffic Act 1988 was complied with:

If details were exchanged at the scene and the incident was subsequently reported at a police station, it will not be recorded as there is no requirement to do so.

Therefore, no information will be provided.

If one or more of the people involved reports injuries at a police station at a later date, the incident will not be recorded and again, no information will be provided.

Fail to Stop Road Traffic Collisions

For ‘Fail to stop’ road traffic collisions where the vehicle is unknown:

In cases where the registration number is not known, and there are no investigative opportunities available, no police action will be taken.

In these circumstances, no information for insurance or civil proceedings will be provided.

Any CCTV used by officers as part of the police investigation will not be released. All requests for the disclosure of CCTV footage should be made to the CCTV owner.

Members of the public have the legal right to access personal data which may be held about them by any organisation, and this right of access extends to CCTV footage. Further Data Protection information available.

Fail to Stop damage only road traffic collision in car parks & CCTV

South Wales Police will not investigate Fail to Stop damage only road traffic collisions that happen in car parks. The reporting person will be advised that the police will not investigate and to contact their insurance company. No details will be recorded by South Wales Police and no police action will be taken

If the car park is covered by CCTV, it is the responsibility of the member of the public or their insurance company to contact the CCTV owner to request a copy.

There is no requirement for South Wales Police to be involved.

You should be aware that members of the public have the legal right to access personal data which may be held about them by any organisation, and this right of access extends to CCTV footage. Further Data Protection information available.

Available Guidance:

The Information Commissioner’s Office* has published a CCTV Code of Practice which provides guidance for those who operate CCTV.

In relation to the disclosure of images to third parties, the Code of Practice states:

Any other requests for images should be approached with care, as a wide disclosure of these may be unfair to the individuals concerned. In some limited circumstances it may be appropriate to release images to a third party, where their needs outweigh those of the individuals whose images are recorded.

Example: A member of the public requests CCTV footage of a car park, which shows their car being damaged. They say they need it so that they or their insurance company can take legal action. You should consider whether their request is genuine and whether there is any risk to the safety of other people involved.

* The Information Commissioner’s Office is the independent Government agency responsible for ensuring that organisations comply with the Data Protection Act 1998

999 calls

Requests for recordings of 999 calls must be sent to the Data Protection department via the following address, along with the correct fee:

Data Protection Officer
South Wales Police Headquarters
Cowbridge Road
Bridgend
CF31 3SU

What happens after I send my request?

Requests for information will only be accepted when a completed form is submitted by post, with a cheque for the correct fee.

Once we receive your request for information, we will reply to you after all enquiries have been completed and information can be released.

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