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South Wales Police

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Freedom of Information (FOI) requests

Following the changes to Government advice, from Tuesday 24 March our offices will not be staffed other than for essential working. We will therefore not be able to collect correspondence sent via post.

All our services remain up and running as normal with staff working from home.

Where possible, we ask that you contact us online or call 01656 303444.


Please note this guidance from the ICO:

“If you’ve made a Freedom of Information request to a public body or made a subject access request (SAR) for your own information, you should expect delays in response. That’s because organisations are diverting their resources to help with other challenges.”


The Freedom of Information (FOI) Act is designed to encourage public organisations to be more open. It came into force in January 2005 and allows anyone, no matter who they are or where they live, to make a request for information.

The act works in conjunction with the Data Protection Act. This means only information found to be suitable for public knowledge can be released. FOI legislation relates to the organisation and how it works, rather than individuals who come into contact with it.

How to make a FOI request

In order to submit a Freedom of Information request, please provide the following information in writing either by email or post:

  • Your full name
  • Address for correspondence
  • Clearly describe the information you are requesting

Once a valid Freedom of Information Request has been received, South Wales Police are under a legal obligation to respond to the applicant within 20 working days. However this can be extended in certain circumstances where the public interest is being considered.

Contact Us

  • Phone: 01656 303 444
  • E-mail:
  • Address: Freedom of Information, South Wales Police Headquarters, Cowbridge Road, Bridgend, CF31 3SU