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Keep Safe Cymru Card for veterans

KEEP SAFE CYMRU CARD – VETERANS                                                   to use on web

South Wales Police have developed a Keep Safe Card Scheme for Veterans who live in the South Wales Police Force area to  support Veterans who may suffer a Disability, PTSD, Mental Ill Health or Dementia.

Keep Safe Cymru is a Police owned initiative and is a confidential service where South Wales Police retain information which can be called upon to improve a service to you or your family when a call for service is made or where a mental health crisis may be apparent.  This information can also be shared with our partners ie Ambulance and Fire should the information be relevant in a crisis situation or a natural disaster eg flooding.

The Keep Safe Cymru card is credit card size which will easily fit in your purse or wallet.  The card holds a number unique to you for our purpose, and will also hold a dedicated non emergency  helpline number for you to call, which is direct into the Public Service Centre

When calling the helpline , the Police call handler will be aware that you have registered for the Keep Safe Cymru Card scheme , and that you have disclosed information under the scheme, which will assist in your support .  During the telephone call, the call handler will be able to access the information you have provided on registration for the card.

This means the call handler is aware of any additional needs you may have and can pass the information to any resource managing your report.  This is not an alternative to the emergency 999 service, it is to be used instead of the non-emergency telephone number only.

Police Officers can also access this information at all times on their mobile devices.

 To access this scheme, please complete a registration form, you can do this one of three ways:

Download form

– Online Form

– Ask for forms to be sent out to you by post – our contact details are:

Public Service Centre
South Wales Police Headquarters
Police Headquarters
Cowbridge Road
CF31 3S

T: 101 ext 70377


Upon receipt of a completed form, a card will be sent out to the registered card holder and they may begin using it straight away.

This short video taken at the launch of the Keep Safe Cymru Card scheme for veterans.