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Online safety and cyber crime

During the current COVID-19 pandemic, many more of us will be working from home, learning at home, or carrying out more activities online.

Cyber Aware is UK Government advice on ways in which you can keep yourself secure during the outbreak.

Check out their advice and tips, which include the best use of passwords; two-factor authentication; updating your devices; and backing up your data.

There is information about how to stay secure when using video conferencing tools, with advice aimed at individuals, families and the self-employed, as well as at organisations.

Action Fraud has a section for the latest news, alerts and updates on coronavirus-related frauds and scams.


Many of us are spending more and more time online. Being online offers a range of fantastic tools, including giving you the opportunity to contact friends, family and colleagues; to entertain yourself; to go shopping; and to find out just about anything.

However, it’s also extremely important to keep yourself safe from those who may try to take advantage of you online. A few relatively simple steps and sensible precautions will help ensure your experience online is safe, productive, and enjoyable – and that cyber criminals don’t get a look in.


Read more information from South Wales Police about cyber-enabled criminality including:

Fraud and scams
Online child sexual abuse and exploitation


A wealth of information on measures that can be taken to keep you safe online is available via other organisations (external links):

Action Fraud
Cyber Aware (National Cyber Security Centre)
Get Safe Online
National Crime Agency


National Cyber Security Centre: tailored advice

Individuals & families
Self employed & sole traders
Small & medium sized organisations
Large organisations
Public sector
Cyber security professionals

Phishing: how to report a potential phishing message to the NCSC using the Suspicious Email Reporting Service (SERS)

Shopping online securely: security advice for online shoppers

Are you a Small Business owner? Advice on how to improve your business’ cyber security


Keeping children safe online

There are a number of resources available to help keep children safe online, including:

Google’s Internet Legends
NSPCC’s Keeping children safe online course
Child safety online: a practical guide for providers of social media and interactive services (PDF)
Child Exploitation and Online Protection command


Further advice and contact details

If you have been scammed, defrauded or experienced cyber crime, please report it to Action Fraud, the UK’s national reporting centre for fraud and internet crime. Action Fraud is not an emergency service, so please dial 999 if you are in immediate danger.

If you would like further advice on staying safe online please contact your local police Crime Reduction and Tactical Advisor.

You can also follow us for updates on Twitter: @SWPCyber

Details about how to contact South Wales Police can be found by clicking here.