South Wales Police aims to be the best at understanding and responding to our communities needs, so we are always keen to hear your comments.

This section of the website allows you to complete online questionnaires, so that we may better understand your views and improve our service as a result.

To take part in our surveys please click on the relevant links below.

Community Satisfaction Survey 

Have you received a Community Satisfaction Survey through the post? If you wish to complete the survey online, please click here and don’t forget to have your unique reference number to hand.

Want to Say Thanks? 

If you feel you have received good service from an officer or staff member, we’d love to know.

Please take a few moments to complete our survey on your good experience with South Wales Police. We can then use this information to commend the officer or staff member and share best practice.

The iMatter Survey

Are you aged between 11 and 18 years of age? If so we’d like to know what you think about the police, your experience of crime and what information you may want from us.

Future Consultation

If you would like your contact details to be added to our consultation database so that you are considered to take part in future surveys and consultation events, you can register your details here.

Your details will be used by South Wales Police for consultation purposes only and will be retained for up to 2 years.

If you would like to receive these surveys in a different format, or have any comments or queries, please contact the Consultation Team on 01656 762 987 and leave a message.

Alternatively, email: Consultation@south-wales.pnn.police.uk

Please note that these surveys should not be used for reporting crimes.