Frequently Asked Questions
Are there any current vacancies?
Visit our recruitment section to see what jobs are currently available.
Who is my local police officer?
Our dedicated neighbourhood policing site www.ourbobby.com has details about your local officer, next PACT meeting and the policing priorities for your area.
How can I contact South Wales Police?
There are a number of ways to contact us. The most suitable way depends on your query and level of urgency .
Does South Wales Police have a Twitter feed?
Yes we do, you can follow us @swpolice. We also have local twitter feeds for Cardiff @swpeast, Swansea and Neath Port Talbot @swpwest, Vale of Glamorgan and Bridgend @swpcentral, along with Merthyr and Rhondda Cynon Taf @swpnorth
What do I do if I lose property or find property?
We will no longer be taking reports of lost property from people. This change takes effect from Monday 10th September 2012.
If you have lost property or found property, please take a look at our Lost and Found Property page which contains useful information to help you.
I had my phone taken off me by a police officer – how do I get it back?
If your phone was taken as part of a police investigation that is still underway, you won’t be able to have your phone back just yet. If your phone was taken and the investigation has concluded, contact the officer dealing with the case on their Blackberry so that they can advise you on whether it can be returned to you.
If your phone was taken as evidence and all court proceedings have finished, contact the officer dealing with the case on their Blackberry so they can arrange for your phone to be returned to you.
How do I apply for work experience with South Wales Police?
We offer work experience placements to school pupils within the force area studying their GCSEs in Year 10 and 11. The programmes are organised by our HR department 2 – 3 times a year and schools are contacted by the team directly. To submit a request, contact us.
I received an excellent service from South Wales Police recently and want to show my appreciation – what can I do?
We’re always delighted to hear of a job well done! Contact us online or send us a tweet via Twitter.
How do I contact the Press Office?
The Press Office in the Corporate Communications department is open for press enquiries Monday – Thursday 8.30am- 5pm and 8.30am – 4.30pm on Friday. Call the team on 01656 869291. The department also provides a 24-hour 365-day on-call media-handling facility for emergency out-of-hours critical incidents and major crimes.
I want to query my speeding ticket…
Please contact the Central Ticket Office in Pontypridd on 08453 306070. The phone line is open between 9.30am – 12.00pm and 2.00pm – 4.00pm Monday to Friday.
I want to complain about the parking ticket I have been issued with. Who do I contact?
Both the police and some local authorities have the power to issue fixed penalty notices for illegal parking. To make a complaint, please contact the issuer.
I am suffering from parking problems in my street, with cars blocking pavements and driveways…
Report the problem to your local neighbourhood policing team. Your local officer contact details are on www.ourbobby.com
If a vehicle is causing an obstruction at this time i.e. cars blocking pavements and driveways, then ring 101. A car is allowed to park outside your address unless it is an allocated parking bay or disabled parking bay.
How do I make a complaint about the police?
Our Professional Standards section gives details on the different ways you can make a complaint to the force.
Didn’t find what you were looking for?
Contact us directly, or try www.askthe.police.uk, an official police resource with a huge bank of FAQ answers about the police.
