101 is the telephone number to contact South Wales Police to report crime and disorder that does not require an emergency response.
In an emergency always dial 999.
This is when you need an immediate response because a crime is in progress, someone suspected of a crime is near by, when there is danger to life or when violence is being used or threatened.
101 is the number for the public to call for:
- Car has been stolen
- Property has been damaged
- Pass information about drug use or dealing
- Reporting minor traffic collisions
- Giving information about other crime
101 is one easy to remember number that will help prevent and tackle crime and reduce pressure on 999 emergency calls.
If you are deaf, hard of hearing or speech impaired you can textphone 18001 101. If you have difficulty speaking English or Welsh, South Wales Police can access interpreters to translate your call.
More Information about 101
How much will it cost?
Calls to 101 from landlines and mobile networks cost 15p per call, no matter what time of day you call or how long you are on the phone.
How does it work?
You can call 101 to contact your local police and the service is available 24 hours a day, 7 days a week. Calls to 101 will be answered by police call handlers of your local police force.
When to use 101?
101 is the number to call if your car has been stolen, property has been damaged, to pass information about drug use or dealing, to report minor traffic collisions, and to give the police information about other crime.
In an emergency always dial 999
Remember in an emergency always dial 999 when you need an immediate response because a crime is in progress, someone suspected of a crime is near by, when there is danger to life or when violence is being used or threatened.
How is the new 101 service different to the original 101 programme?
The 101 number is now the national police non-emergency number which connects callers directly to their local police force. The original 101 programme piloted the introduction of 101 as a partnership between the police and local councils.
What are the benefits of 101?
101 will make it easier for the public to contact their local police and could improve the reporting of crime and disorder. It will also help reduce pressure on 999 emergency calls.
For more information please visit www.police.uk/101