South Wales Police Crest

South Wales Police

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Please always dial 999 in an emergency.

The 999 number should be used in emergency situations, so when a crime is in progress, a suspect is nearby, there is danger to life or when violence is threatened.

If you have a hearing or speech impairment, you can contact us by using the mini-com system 01656 656 980 or by using the emergency SMS service, texting the recipient as ‘999’. Please note that to use this service you must pre-register either online at or by texting the word ‘register’ to 999 and then follow the instructions.


To report a non-emergency crime you can:

  • Call our non-emergency number 101
  • Call in at a Police Station
  • If you are deaf, hard of hearing or speech-impaired you can textphone 18001 101. If you are hearing-impaired you can also contact our minicom service on 01656 656 980

The 101 non-emergency number should be used to report non-urgent crime and for general inquiries. It’s the number to call if your car gets stolen for example, or if you want to report drug use or dealing, if your property gets damaged or to speak to an officer.

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